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Frequently Asked Questions - Answered!
WHAT ARE YOUR HOURS?
-Our shop is solely by appointment only; therefore we are only open when an artist has an appointment scheduled. Typically, you will find someone in-shop on average between the hours of 12-6:30pm Monday - Saturday.
WHAT IS YOUR DEPOSIT POLICY?
Once a deposit is placed, it is non-refundable. Deposits are placed so we can ensure our time isn't being wasted on no-calls/no-shows. You will lose your deposit if you cancel or reschedule less than 7 days before your scheduled appointment. We cannot stress this enough, trying to find a replacement client can be difficult. Deposits also cannot be transferred to another client. If you change your tattoo idea or the size of your tattoo drastically the day of, that will forfeit your deposit. Why? Simply because if we scheduled you for a large tattoo for "X" amount of time and then you change it to a small tattoo that takes less than half that time, we now lose out on all of that time we could have potentially made money.
HOW DO I BOOK AN APPOINTMENT?
- To book an appointment you have to reach out to the artist you want to schedule with. You have to reach out to them yourself (we do not book over the phone!) Most of our artists schedule through Instagram or by Email, of through a third party website. your best bet would be to find them on Instagram (which can be found on our artists page ) and it should be specified their preferred way of contact. We do not give out personal information. If you do not have an artist in mind, or could careless who does it you can DM us your ideas on Instagram and we will be happy to refer you to an artist who would best suite your tattoo idea.
WHAT AGE CAN I GET TATTOOED
We do suggest you be over the age of 18 and will rarely tattoo you if you aren't, however if you are 16 or 17 we will allow you to receive a reasonable tattoo in a reasonable location WITH your parent or legal guardian accompanying you. IF YOU ARE A MINOR: you must have a photo ID with your name, your parent/legal guardians ID as well as your birth certificate.
WHAT DOES "BOOKS CLOSED" MEAN?
-"books closed" means that the artist isn't currently scheduling any further, They tend to only schedule a couple months at a time so they aren't booked too far out, and likely do their scheduling at a set time every few months.
DO I NEED A CONSULATION?
- Consultations aren't always needed! If you provide enough information, photos and a thorough description of your tattoo you'll likely be ok. In the case that the artist may need to work around other tattoos, different skin conditions or working on a scar coverup or another cover up then consultations are required.
WHY DO I NEED A DEPOSIT?
-Deposits are required to make an appointment and are used as an "insurance" incase the client doesn't show up. When scheduling an appointment, the artist blocks out a certain amount of time it'll take to do the tattoo and being our artists are solely paid off of commission, if the client doesn't come in the artist doesn't get paid for those hours wasted.
CAN I TRANSFER MY DEPOSIT?
-Deposits can only be transferred to a new date once with enough time given(7 Days). If you need to completely cancel your appointment you will not get your deposit refunded to you as they are non refundable*. Deposits can not be transferred to another client.
WHERE ARE YOU LOCATED?
-241 West White horse Pike in Pomona, directly next to the Galloway Diner.
CAN I BRING A FRIEND?
-We recommend bringing only 1 friend, our artists do not like to be crowded as they are trying to concentrate and a group causes major distraction for the artist. However, Due to Covid we strongly suggest you come alone
HOW MUCH WILL MY TATTOO COST?
-Tattoo costs are determined by either the artists "hourly rate" for larger tattoos, or determined by size, detail, color and location. Some areas of the body are much more difficult to tattoo and tend to take longer so there are many factors in pricing a tattoo, we can usually only give a "rough estimate"
HOW LONG WILL MY TATTOO TAKE?
-The time it takes to do a tattoo is unknown. Like stated above, there are many factors that go into a tattoo to determine how long a tattoo will take, including planned or unplanned breaks.
DO YOU OFFER FREE TOUCH UPS?
-We usually offer 1 complimentary touch up within the first 60 days. (must be scheduled within the 60 days to be valid) we only touch up errors that are at the artists fault, not the client. Poor aftercare and not following the proper instructions to care for your tattoo void the free touch up.
WHAT SHOULD I WEAR TO MY APPOINTMENT?
-ALWAYS wear something easily accessible to your desired tattoo area. Do not wear pants if your tattooing your leg, if you're tattooing your hip area tie-string bathing suit bottoms are best. if you're tattooing under your bra area we recommend wearing a loose sports bra type, or nothing. *we have pasties available*
-NEVER wear clothing light in color. tattoo ink stains so black is best.
WHAT SHOULD I BRING TO MY APPOINTMENT?
-Although we do provide snacks and beverages like hot coffee, orange juice, soda, water and chips Some things you'll find handy would be a sweatshirt (incase the shop is running cold) and a longer phone charger incase you are sitting for a longer period of time.
WHAT SHOULD I DO PRIOR TO MY APPOINTMENT?
- Eat, sleep, shower (please) and don't heavily drink!
WHAT IF I WANT A MORE PRIVATE AREA TATTOOED?
-Even though we have an open concept floor plan we do have privacy barriers for any private tattoo needs!